£24K/yr to £28K/yr
England, United Kingdom
Permanent, Variable

Customer Service Representative (Renewable Energy)

Posted by Talent Hub HQ Ltd.

Job Title: Heat Pump Design & Installation Coordinator

Location: North Watford Office Location

Hours: 9am-5:30pm

About the Company:

Our client survey, design, plan and manage the installations of renewable technology in a domestic setting. More specifically renewable heating (air source heat pumps), Solar PV and battery storage systems. They are MCS & Trustmark accredited as well as being certified to offer commercial grants to businesses in the London area.

They are a better kind of company and are always on the lookout for super talented people to join the team, where you'll enjoy variety, the freedom to innovate and work with cool people who really know their stuff in a rapidly growing industry, where the sky's the limit.

So if you have a deep-rooted passion to make a significant difference, get in touch today.

About the Role

We are looking a Heat Pump Design & Installation Coordinator who will be responsible for the whole end to end experience for homeowners interested in the installation of an air source heat pump, solar panels, or both.

What You'll Do

? Provide the best possible advice to Customers in their decision making process.

? Speak with inbound enquiries and explain the benefits of heat pumps in the hopes of helping them towards a decision to getting one installed.

? Conduct consultations with potential customers to assess their heating needs, explain the benefits of an air source heat pump and answer any technical questions the Customer may have (Full training will be provided.)

? Complete desktop surveys and design of a system, and be able to talk the Customer through the installation process.

? Prepare and pitch detailed proposals and quotes based on customer requirements, ensuring clarity on system specifications, costs, and financing options

? Maintain effective communication channels with project managers, other supervisors, and support teams.

? Work with the operational teams to ensure the installation is planned and is delivered smoothly

? Data Entry to ensure accurate quotations

What we are looking for

Essential:

? Excellent collaboration and communication skills

? Sales experience or a passion for selling renewable products

? Highly Driven and positive self-starter attitude

Desirable:

? Understanding of heat pumps

? Excellent communication and presentation skills to effectively convey complex information to clients.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or any other reason. All you need is a passion for great customer service and a desire to be part of one of the fastest growing start-up's around.

Job Types: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

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