To assess and actively manage a caseload of housing applications from applicants who are high need with particular requirements due to their overcrowding, under-occupation, vulnerability, health, age or other needs.
2 To assist these high need housing applicants with a range of other housing options including looking at private sector alternatives, exploring social housing opportunities in other areas and applying for mutual exchange if they are an existing social housing tenant with a need to move.
3 Develop individual re-housing strategies to maximise the service provided to these applicants, liaising closely with advocates and other professionals providing support to them
4 Carrying out home visits to fully assess circumstances and to offer the best possible housing options advice and information on rehousing prospects.
5. To actively enhance rehousing prospects by taking cases to Management Panel as appropriate, and taking responsibility for initiating auto-bid, or bidding on suitable properties each advertising cycle.
6. To be the key point of liaison for other agencies who are involved with cases, with a focus on resolving housing related issues.
RQ1313523