Zachary Daniels is partnering with a dynamic luxury watch brand, where adventure meets elegance. They craft timepieces designed for those who embrace the great outdoors, blending innovative design with rugged durability. We are seeking a passionate Supervisor who excels in customer service and understands the art of storytelling to lead our team in delivering exceptional experiences to our customers.
Position Overview: As a Supervisor, you will play a pivotal role in fostering a team culture that embodies our adventurous spirit. You will oversee daily operations, mentor team members, and create an engaging atmosphere that inspires customers to connect with our brand through compelling stories and exceptional service.
Key Responsibilities:
- Lead and motivate a team of sales associates to provide outstanding customer service, focusing on our adventurous lifestyle brand.
- Leverage your storytelling skills to engage customers, sharing the inspiration and journey behind our timepieces, enhancing their connection to the brand.
- Cultivate an in-depth knowledge of our luxury watch collection, emphasizing features that resonate with outdoor enthusiasts and adventure seekers.
- Monitor sales performance and assist in achieving monthly targets through effective coaching and training.
- Collaborate with management to implement visually compelling merchandising that reflects our outdoor philosophy and showcases our products.
- Assist in inventory management, ensuring that displays resonate with our adventurous brand narrative.
- Conduct regular team meetings to share insights, motivate staff, and encourage a culture of continuous learning and exploration.
Qualifications:
- Previous experience in a supervisory role within retail, with a strong focus on customer service in luxury or lifestyle brands.
- Exceptional storytelling abilities, with a knack for creating engaging narratives that resonate with customers.
- A passion for outdoor activities and a strong understanding of the lifestyle associated with adventure and exploration.
- Excellent communication and interpersonal skills, with a talent for building relationships with customers and team members.
- Proven ability to lead and inspire a team, fostering a positive and engaging work environment.
- Strong organizational skills and attention to detail.
- Flexibility to work weekends and holidays as needed.
Whats on Offer:
- Competitive salary and performance-based incentives.
- Employee discounts on our premium adventure watches.
- Opportunities for professional development and growth within the company.
- A dynamic and supportive work environment that encourages exploration, creativity, and storytelling.
If you're ready to inspire others and lead a team that celebrates the spirit of adventure through exceptional service and storytelling, please apply now!
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