Account Manager
Reporting into the Head of Inside Sales & Sales Operations, in this role you will be responsible for improving one of our key lender account's growth by building relationships with existing customers using consultative techniques and offering valuable industry insight to increase their usage. You will also be responsible for onboarding new prospects to our platform taking relevant steps to ensure their retention through their life cycle with us.
Main responsibilities:
Ensuring Sales KPI's are met through proactive telephone activity with existing and new lender customers. Increasing usage per customer is at forefront of what we do. Ensuring we provide support when required, as well as rapport building with our customers. Future proofing relationships.
Pitching and up selling products on the telephone to our existing users by using fact finding and consultative selling techniques to ensure we are maximising opportunities with our customers.