Pay rate: £13.85 per hour PAYE
Start: ASAP
Duration: 12 months initially
Location: Hybrid role 2 days in the office, 3 days from home (After the training period).
Quality personnel are currently looking for an experienced administrator to join a luxury automotive brand in Tongwell. The successful candidate will be investigating, finding resolution and outcome any complaints. You must execute fair, prompt and thorough investigations of written and verbal complaints adhering to the companies' policies and procedures. You must have previous experience managing customer cases.
Key skills required
Excellent written and verbal communication skills
Great attention to detail
Ability to pick up new systems/processes confidently
Use of judgement to ensure fair and appropriate customer resolutions
Negotiation skills
Credit check and DBS check will be required for this role - this will be obtained by Quality Personnel if successful after interview stage.
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 4th year running!).
Please note due to volume of applications you will only be contacted if we are progressing your application.