Freightserve recruitment are looking for a Warehouse / Transport Manager for a busy well-established Freight Forwarder. The company is based in the Heathrow area.
Purpose of the role:-
Oversee the daily end to end warehouse and transport routines and procedures. Manage the customer relationship by maintaining service level agreements and meeting key performance indicators.
Main duties and responsibilities:-
Ensure manpower planning to ensure cover at all times and manage agency requirements.
Complete ad hoc vehicle checks ensuring pre checks are completed and any anomalies are actioned and recorded.
Accountable for ETSF bonded warehousing and custom procedures.
Ensure accurate loading and processing of deliveries, reviewing and recovery planning.
Manage the development and performance of the team through training and coaching.
Manage and coordinate any activities that affect operational decisions.
Set and work to budgets advising on any variances.
Leads the health and safety agenda in your area and ensure all audits, checks and compliance routines are up to date.
Provide clear and accurate communication to the customer on all points relating to the contract, ensuring timely responses.
Work to achieve the KPIs and SLAs.
Develop relationships with key contacts and stakeholders at all levels.
Lead and implement change activities, projects and new initiatives.
Ensure routine vehicle and FLT maintenance is scheduled.
Complete security checks and staff searches weekly.
Play an active part in wider site management duties
Proactively manage unplanned absence and lateness to ensure minimal disruption to customer.
Minimise cost by managing stock accuracy and loss.
Identify opportunities to use systems to reduce manual input.
Accountable for driver compliance and action any infringements (liaising with Night Transport
Person specification:-
A good level of literacy and numeracy
Knowledgeable of current transportation and health and safety regulations
IT skills (Microsoft Office and Warehousing Systems)
An understanding of current health and safety regulations
Understanding of basic employment law
A flexible approach to work and the ability to work with changing demands (including shift patterns)
3+ Years' experience of Transportation Management
Driving Licence - Essential
Basic understanding of route planning/optimisation
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.