Customer Service Administrator
- Annual Salary: £30,000 - £32,000 (DOE)
- Location: Watford
- Job Type: Fixed Term Contract (Maternity Cover until 30th June 2025)
We are seeking a Customer Service Administrator with experience in the Fashion/Apparel/Footwear industry to join our team on a fixed-term contract for maternity cover. The ideal candidate will be self-motivated, possess strong IT, ERP, and design skills, and have 2-3 years of industry experience. This role is crucial in linking administrative purchasing and customer service within our dynamic company.
Day-to-day of the role:
- Efficiently manage purchasing and sales administration for footwear and apparel.
- Act as the primary contact for customers during the purchasing and sales cycle.
- Handle sales orders and invoicing, ensuring alignment with purchase orders.
- Maintain customer database and manage logistics.
- Work with the design team on upcoming season collections.
- Oversee pricing and manage sample logistics.
- Support operations and ensure timely product delivery.
- Collaborate on production processes and quality control.
Required Skills & Qualifications:
- 2-3 years of industry experience.
- Strong IT and ERP system proficiency (Outlook, Excel, Word, PowerPoint).
- Design skills and attention to detail.
- Excellent time management and communication.
- Proactive and able to work independently or as part of a team.
Benefits:
- Competitive salary.
- Work with global brands.
- Gain experience across business functions.
To apply for the Customer Service Administrator position, please submit your CV detailing your relevant experience.