Key Responsibilities:
- Coordinate between Supply Chain, Shipping, and Export departments to ensure accurate orders and timely deliveries
- Respond promptly to customer inquiries about shipping and export delays, offering proactive solutions
- Conduct daily checks on pending orders, resolving issues to maintain smooth operations
- Address discrepancies efficiently, keeping customers informed and satisfied
- Monitor key metrics, analyse data for improvement opportunities, and implement process enhancements to optimise efficiency and satisfaction
Job Requirements:
- Experience in Supply Chain or Shipping departments
- Understanding of international sales within the Supply Chain would be advantageous
- Proficiency with MS Office (Word/Excel)
- Knowledge of SAP systems would be advantageous
- Experience working in a similar sized company
- Flexibility and a willingness to learn new ways of working
Benefits:
- Flexible working opportunities
- Competitive annual leave package (24 days plus bank holidays, increasing to 27 days after 5 years' service)
- Bupa dental cover
- 50% staff discount on all products
- Staff skills training
- Health and wellbeing programme
- Pension contributions
- Sick pay support
- Free onsite parking
- Enhanced maternity or paternity leave
- Company events
- Fresh fruit and snacks
- Monday - Friday 9:00am - 6:00pm with a 1-hour lunch break (4 days in the office, 1 day working from home)
If you are an experienced Supply Chain Coordinator looking for an exciting opportunity to grow and develop your career, we encourage you to apply now and join our client's award-winning team.