Job description
Provide high quality and comprehensive support to the service user to empower rhw to plan, work towards and achieve their outcomes.
Work effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies and legislation.
Work flexibly to deliver a tenure blind wholesome people and place offer for residents in Housing for older people and specialist housing ensuring the needs of the wider community are met.
Manage complex casework including but not limited to safeguarding, domestic abuse, mental health, older people support, hoarding, property condition, mediation and dispute resolution, anti social behaviour, alcohol and substance misuse.
Provide property management function meeting all health and safety and fire safety and residents' safety. Carry out testing and regular inspections of dwellings.
Required to be based on site 4 days per week. on site at Sheltered housing Schemes mainly at Brittany House Chantry Close in Enfield EN2. Working 1 day per week at home.
RQ1328584