Accounts Receivable Administrator
Job Briefing Document 2024
Purpose of the role
To provide administrative and financial support to the AR Supervisor and to the team to ensure that invoice and remittance are monitored and processed in an efficient, effective and accurate manner and that customers refunds processed within established timescales.
Key Responsibilities
- Process daily high volume of automatic invoice batch need you to have 300 plus per day here you will be doing up to 400 per day
- Process daily refunds to customer and prepare all the back up working papers
- Investigating discrepancies in invoices with different departments and stores
- Create manual invoice/credit notes forms for any correction for the invoices and send for approval
- Managing the direct customers ledger and aging and investigate the discrepancies and resolve
- Ensure invoices, credit notes and statements are sent out to customers on timely manner
- Ensure all customer receipts are posted in a timely manner and allocated as per any remittances
- Handling customer related external and internal queries by phone and email
- Ensure daily procedures are complete
- Support and cover areas within the AR department if required
Knowledge/ Skills/ Experience required
- Previous experience in AR is required and this needs to be clear on your cv
- Good communication skills; numeracy, literacy and IT skills including Word, Outlook, Excel, Knowledge of Microsoft Dynamics 365 is preferred although not essential
- Good time management and prioritisation skills, capable of multitasking and deadline driven
- Capable of working calmly under pressure and have problem solving skills
- Self-starter, team player, dedicated and committed
- Listening skills, to understand exactly what customers, staff and business require
- Confidence, patience, politeness, when dealing with difficult situations
Reporting Structure
- This role will report to the Account Receivable supervisor
- 40 hours per week
- The hours for the role will be Monday - Friday 9am - 5:00pm per week
- The role will be based at our UK head office in Hayes, Middlesex
- Hybrid working: 4 days in office and Friday work from home