Do you thrive in a fast-paced, customer-focused environment? Do you have a genuine passion for hospitality and delivering exceptional service? If so, we invite you to join our dedicated Catering & Retail team!
We are seeking an enthusiastic and experienced Hospitality Team Member to help us deliver a first-class catering experience to our diverse college community. You'll be working to a high standard across our various catering outlets, ensuring both internal and external customers receive excellent service at all times. Flexibility is key, as this role involves varied shifts including weekends, evenings, and some days outside of term time.
What You Will Do:
Be the face of our catering operation, providing a welcoming and efficient service to all customers, both internal and external.
You'll be crafting high-quality beverages in one of our four cafes, ensuring a smooth and efficient service experience for our customers.
Assist with the daily running of our catering outlets, including opening and closing procedures, cash handling, and stock management.
Collaborate with the kitchen team on food preparation and service, ensuring a seamless flow between front and back of house.
Champion food safety and hygiene standards, adhering to HACCP procedures and maintaining a clean and organised work environment.
Embrace a flexible and adaptable approach to your role, supporting the team wherever needed and responding effectively to changing demands.
What You Will Bring:
Proven experience in a busy hospitality setting, demonstrating a strong understanding of excellent customer service.
A genuine passion for customer service and a desire to create a positive and memorable experience for our customers.
Excellent communication and interpersonal skills, allowing you to build rapport with customers and colleagues alike.
A proactive and self-motivated approach, with the ability to work independently and as part of a team.
Adaptability and flexibility, with the willingness to work a variety of shifts, including weekends and evenings.
To Apply:
Please submit your CV and a covering letter outlining your relevant experience and passion for food to [email protected] . Should you be shortlisted for an interview, you will be required to complete a full application form beforehand.