Benefits include bonus scheme, life cover, staff purchase discount, and company pension contributions.
Are you highly motivated and eager to acquire new knowledge? Are you actively seeking a fresh and thrilling position? If so, we invite you to become a part of our client's exceptional and expanding company, offering an exciting new opportunity that awaits you!
We are specifically looking for an individual with a proven track record as a sales administrator, possessing the necessary IT proficiency and exceptional customer service abilities essential to excel in this position.
Our client is the largest tyre wholesaler in the North of Scotland, as well as the wholesale arm they also have Retail depots in Aberdeen & Dundee.If you are an ambitious experienced individual with a proactive mindset that takes initiatives in managing your workload efficiently and professionally and want to be part of our client's journey, then this is a great opportunity for you.
They are a flexible, forward-thinking, and rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression.
As a Sales Administrator, you will play a crucial role in supporting our client's sales team and ensuring the smooth operation of their sales processes.
Our client is local, friendly, down to earth, and trustworthy service provider.
Main Duties and Responsibilities
- Assisting the sales team in managing customer accounts and fostering strong relationships with clients.
- Preparing and processing sales orders accurately and efficiently, while adhering to established timelines.
- Coordinating with various departments, including production and logistics, to ensure seamless order fulfilment and timely delivery to customers.
- Generating sales reports and analysing data to identify trends and opportunities for sales growth and process improvement.
- Supporting the sales team in creating sales presentations, proposals, and other materials to effectively communicate our products/services to clients.
- Responding to customer inquiries promptly and providing product information and assistance as required.
- Maintaining detailed records of sales activities, including customer interactions, sales transactions, and order status updates.
- Collaborating with internal teams to address any issues or concerns raised by customers, ensuring swift resolution and maintaining high levels of customer satisfaction
- Update and Utilise CRM to provide visibility and information on progress.
- Develop and maintain a deep understanding of the company's products and services
Experience, skills, and knowledge required for the role.
- Excellent customer service skills, with a strong focus on building and maintaining positive relationships with customers.
- High attention to detail and accuracy, particularly in processing sales orders and maintaining sales records.
- Ability to work independently and proactively, taking initiative to address challenges and meet deadlines.
- Comfortable working in a fast-paced environment where priorities may shift quickly.
- Previous experience working in a customer-focused role, ideally within a sales or related field.
This is an opportunity to join a diverse and multi-disciplined organisation which is dedicated to both professional and personal development.
Our client is an equal opportunity employer.