Bereavement Services Officer
Islington
£23/hr
Full time: 36/hrs a week
Start date: ASAP
AKTON Recruitment is working closely with the local authorities in the Islington area. 3 - 6 months contract role. Ideal for those who are looking for a short term contract.
PRIMARY JOB FUNCTION
To work as part of a team in the provision of comprehensive support functions to the Cemetery Service, ensuring the provision of continuous administrative processes that deliver a high quality, customer focused burial and cremation
service.
DUTIES AND RESPONSIBILITIES
- Undertake cemetery, cremation and memorial administration tasks ensuring all work processes and procedures are followed.
- Provide a customer reception service and telephone answering service in the main office or other location as directed.
- Advise customers on all aspects of cemetery, cremation and memorial enquiries including burial rights, grants, permits, cemetery and crematorium regulations and codes of practice.
- Liaise with members of the public and funeral directors in the arrangements for grave selections, memorial appointments and the disposal of cremated remains.
- Undertake data inputting using bespoke cemetery and crematorium software, Microsoft office packages such as word and excel and corporate systems.
- Assist in the sale of all memorial types to customers and memorial sales development