Freightserve recruitment are looking for a Courier Customer Service / Operations Clerk for a major Freight company. The company is based in the Feltham, Middlesex area.
Key Tasks:-
- Strong communication, including writing, speaking and active listening
- Great customer service skills, including interpersonal conversation, patience and empathy
- Good problem-solving and critical thinking skills
- In-depth knowledge of industry best practices
- Basic maths and accounting skills
- Organization, time management and prioritization abilities
- Ability to be discreet and maintain the security of client information
- Effective computer skills to input to use account management software in a timely and efficient manner
- Excellent knowledge of excel, ideally with Intermediate experience level, able to use pivot tables and formulas.
Skills and Competencies:-
- Be Customer focused with dedication in your service delivery to meet Customer needs.
- Ability to maintain positive mind-set when working under pressure, re-prioritising workload where necessary.
- Be reliable with the ability to multitask and have strong problem-solving skills.
- Strong attention to detail, accuracy, and numeracy.
- Excellent IT skills with the ability to learn new systems quickly as required.
- Knowledge of the freight transport industry.
- Experience within Accountancy and billing.
- Prior experience in an accountancy environment
- Excel qualification to intermediate level or the equivalent of - not essential.
Hours are based on a Monday - Friday basis.
Rotation shifts of; 0900 - 1800 / 0800 - 1700 and 0700 - 1600.
Benefits include 25 days holiday per year.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment!!!