We require temporary Housing Manager, experienced in all aspects of tenancy management including Anti-social Behaviour, Assignments, Estate Inspections, Tenancy Review Visits and Tenancy Sign up. As this is a generic role the successful candidate will also be required to undertake Income Management. The patch size is approximately 450 properties within the London Borough of Sutton.
Enforce SHP's arrears recovery policy and procedure including proactive discussions with residents, pre-court visits and court/eviction attendance.
Prepare cases for court action and represent the Council/SHP in court.
Provide advice at tenancy sign up and termination to ensure homes are returned in good, clear condition and let promptly.
Carry out scheduled tenancy visits/audits and rectify any breaches of tenancy.
Provide advice and support to vulnerable customers and signpost them to other tenancy sustainment services.
RQ1348541