£35K/yr to £45K/yr
England, United Kingdom
Permanent, Variable

Workshop Manager - Mechanical

Posted by HUNTER MASON CONSULTING LIMITED.

Job Title: Workshop Manager.

Location: Swindon.

Salary: £35-£45K depending on experience

  • Allocate workload and monitor productivity to ensure optimal utilisation of resources.
  • Conduct regular performance evaluations and implement strategies to enhance team performance and morale.
  • Workflow Coordination:
  • Plan and schedule repair and maintenance tasks based on priority, urgency, and available resources using R2C Software.
  • Coordinate with other departments to ensure the smooth flow of vehicles through the workshop and minimise downtime.
  • Monitor workflow progress, address any issues or delays, and adjust schedules as necessary to meet deadlines.
  • Quality Assurance:
  • Implement quality control measures to ensure that repairs and maintenance work meet industry standards and regulatory requirements.
  • Conduct regular inspections of completed work to verify compliance with quality standards and customer specifications.
  • Investigate any incidents of substandard workmanship or customer complaints and take corrective action as needed.
  • Customer Service:
  • Build and maintain positive relationships with customers, providing prompt and courteous service and addressing any concerns or inquiries.
  • Liaise with customers to understand their service needs, provide accurate estimates, and ensure satisfaction with completed work.
  • Act as a point of contact for customer feedback and take proactive steps to resolve issues and improve service delivery.
  • Health and Safety Compliance:
  • Enforce health and safety protocols and procedures to create a safe working environment and minimise the risk of accidents or injuries.
  • Conduct regular safety inspections and audits, identify potential hazards, and implement corrective measures as needed.
  • Provide safety training to team members and promote a culture of safety awareness and compliance.