A1 Personnel are recruiting for an Internal Account Manager on behalf of our client based in Basildon, a leading end-to-end contract electronics manufacturer.
Responsibilities :
- Managing a small team of internal sales coordinators to maintain motivation and foster positive morale
- Serve as the primary contact for the assigned customer portfolio
- Facilitating clear communication between the sales team and customers to ensure effective interaction
- Ensuring the customer is kept updated with the latest schedule of their order
- Engaging with Production Management daily to optimise the efficiency of the production schedule.
- Leading daily production meetings, and making amendments as required
- Supplying customers with quotes for recurring orders
- Responding promptly to customer enquiries and referring to the relevant department if necessary
- Generating works orders as per the customer's schedule
- Running monthly reports, flagging risks and potential financial losses
Requirements:
- Experience managing or supervising a small team
- Excellent verbal and written communication skills
- Prior background in customer facing role
- Strong attention to detail
- Self-motivated and proactive with a positive attitude
- Well-presented, polite, and tactful
- Capacity to remain calm and collected in stressful scenarios
- Experience using Microsoft Outlook, Word, Excel, and Teams
- The ability to prioritise tasks and work effectively both independently and collaboratively within a team
Working Hours:
08:00 - 16:30 (Monday to Thursday) and 08:00 - 15:30 (Fridays)