Role Overview:
The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels.
This is a business critical role and will be hybrid with 3 days / week in the office.
Key Responsibilities:
Develop and implement a comprehensive digital strategy aligned with the organisation's goals and objectives
Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery
Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps, and customer portals.
Lead and develop the digital team, fostering a culture of collaboration and continuous learning
Ensure data security and comply with regulators
Stay abreast of emerging technology and industry trends
Qualifications and skills:
Experience in a senior digital leadership roles in a regulated environment
Strong knowledge of all digital channels
Excellent leadership skills with 5+ years in a leadership role
Ability to thrive in a fast paced culture and affect change
Brilliant communication and influencing skills at all levels
What's on offer:
Competitive salary and benefits
Opportunity to shape digital transformation in a forward thinking organisation
Collaborative and inclusive work environment
Growth opportunities
Flexible working
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.