To protect tenants and to secure improvements to standards and management in private sector housing through the investigation and enforcement of unlicensed properties and processing of property licence applications Duties and responsibilities
1. Deal with service requests, including complaints in a timely manner, and take appropriate follow up action.
2. Carry out inspections of properties, identify deficiencies and assess hazards to health and safety.
3. Use enforcement powers as authorised including service of notices, simple cautions, civil penalty notices and prosecutions.
4. Secure improvements to standards and management in private rented housing.
5. Deal with property licence applications
6. Provide expert advice to landlords, agents, tenants and other relevant people.
7. Investigate unlicensed HMOs and other privately rented properties covered by either mandatory licensing or the additional and selective licensing schemes.
8. Maintain an up to date comprehensive record on all aspects of work, including inspection records and follow up action.
9. Use data and intelligence to support service objectives
10.Carry out duties in accordance with legal requirements, guidance issued by external agencies and internal procedures.