This is a fantastic opportunity for a Sales Administrator to join a long established, family owned, award winning gift importing business. The company has a stable and long serving work force, where employees are loyal because they feel valued.
THE ROLE:
Overall, you will work as part of a team to deliver excellent customer service and administration. This includes:
-Supporting and resolving customer queries via telephone, email and webchat.
- Accurately entering data and processing transactions.
- Deal with internal and external queries
- Booking in of goods and collections
- Hours 8:30 am - 5 pm, Monday to Thursday; 8:30 am - 3:30 pm Friday.
KEY SKILLS & EXPERIENCE:
- Previous customer service experience in an office environment is essential.
- Bright, motivated, ambitious and professional
- Great written and verbal communication skills with the ability to build rapport
- Computer literate and good organisational skills
- Customer-focused.
SALARY & BENEFITS:
- £23,000 - £25,000, dependent on experience
- 20 holidays (increasing to 25) + public holidays + birthday off
- Flexible hours
- Pension
- Free car parking on-site
- Opportunity to purchase additional holiday
- Staff discounts.
Please apply today by sending your CV.
No overseas applicants please; visa applications cannot be considered.