999 Mental Health Nurse Clinical Advisor - Nottingham
Reed Health and Care are pleased to be recruiting 999 Mental Health Clinical Advisors to work in Nottingham. If you are a qualified Mental Health Nurse (RMN), looking for a new challenge this this could be the role for you.
As a clinical advisor you will provide comprehensive telephone triage using the NHS systems. You will be the first point of contact for patients, their relatives, healthcare professionals and other callers.
As a senior member of the team you will provide advice and support to call handlers and frontline operational colleagues.
You will facilitate the provision of accurate healthcare information, self-care/health improvement or referral to the appropriate level and location of care.
Main duties of the role include:
- Provide urgent telephone triage assessment of patients.
- Provide high quality and evidenced based clinical care to patients in Crisis by signposting to appropriate MH teams/pathways.
- Ensure appropriate and accurate entry to records and documentation.
- Provide a calm and confident resource to colleagues in stressful situations, providing leadership in mental health.
- Exercise advanced skills in de-escalation of distress, and anger.
- Demonstrate appropriate control and leadership in situations where people may be frightened, aggressive and/or violent.
- Actively make your experience available as a resource for advice and support to other members of the team.
- Liaise with other Healthcare Professionals, including Paramedics, Doctors, GP's, Nurses, Allied Healthcare Professionals and Social Care Professionals from Primary and Secondary care as well as third sector organisations.
- To Support 999 Call Handlers in the assessment of emergency calls where required.
What you will need to succeed:
- Be a fully qualified RMN
- NMC registered with 2 years post graduate experience.
- Be able to work, day and night shifts.
What you will get in return:
- Competitive rates of pay up to £43 per hour.
- Ongoing agency work.
- Industry leading customer service