Job Title: Credit Controller
Location: Coventry
Salary: Up to £30,000 + Monthly Target Bonus
Contract: Full-time, Office-based (5 days per week)
We're partnering with a prominent client in the energy sector, seeking a talented Credit Controller to join their Coventry team. This is a fantastic chance for an experienced professional to step into a role that values ownership, promotes efficiency, and supports continuous improvement.
Key Responsibilities:
- Manage and resolve invoice queries by liaising with both internal and external stakeholders to ensure swift outcomes.
- Proactively engage SME clients through calls, emails, and letters to drive debt recovery.
- Meet call and debtor day targets, ensuring regular contact with customers.
- Prepare reports and account statements using Excel.
- Build strong working relationships across teams and with clients.
- Present updates during weekly debt meetings and collaborate on complex account reconciliations.
- Identify and propose process improvements and assist in their implementation.
- Perform other duties as needed, supporting management goals.
What We're Looking For:
- Minimum of 2 years' credit control experience.
- Demonstrated ability to meet set targets and deadlines.
- Strong communication and customer service skills.
- Confidence in handling debt collection conversations and negotiating positive outcomes.
- A proactive, self-motivated approach with excellent prioritisation skills.
- Ability to recommend process enhancements.
- Intermediate knowledge of Excel (VLOOKUPs).
- Knowledge of the gas/electricity sector is advantageous but not required.
What's on Offer:
- A competitive salary up to £30,000, plus a performance-based bonus.
- Career progression opportunities.
- Access to a company profit share scheme.
- Enhanced pension and annual leave benefits.
- Private medical insurance, life insurance, and income protection.
- Birthday leave and daily fresh snacks and breakfast.
- An engaging, community-focused office environment with great company events.
- Support for continued learning through an online training platform.
Please Note: This is an office-based role, requiring applicants to be on-site 5 days per week.
AGY - Vitae Financial Recruitment
We Exist To Be Different - Membership NOT Registration