This organisation is a global leader, powered by thousands of dedicated professionals. Renowned for innovation in the insurance industry, the company thrives on a limitless vision and a collaborative culture, with every team member contributing to exceptional client service. They are currently seeking a Motor Claims Handler to join their team in Croydon.
In this role, you will be the dedicated Claims Handler for a key client, where you will oversee their entire claims portfolio, from small losses to more complex and high value losses. As well as managing the claims process end to end, you will be responsible for managing incoming phone calls and post related to claims, advising clients on the claims process, and accurately recording real-time date. You will monitor new claims to ensure they are handled within service level agreements and manage all associated reports and diaries. This role requires precise matching of post and diary entries, as well as keeping the Claims Manager informed of any issues or complaints. You will ensure full compliance with internal standards and industry best practices.
To be considered, you will be an experienced Motor Claims Handler, dealing with commercial and/or corporate clients and ideally be from a broking environment. You will have strong analytical and decision-making skills, along with excellent communication abilities, and a customer-focused approach.
In return, you will receive a basic salary up to £38K, along with an extensive benefits package. This is a hybrid working role, working from their Croydon office. The team is close knit with an active social calendar. There are an abundant of opportunities for career development, personal growth and community engagement.