- *Car Technical Consultant - £26,000 - £28,000 + Bonus**
Are you passionate about cars and possess a knack for technical details?
A leading automotive company is seeking a Technical Car Parts Customer Advisor to join their dynamic team.
This role offers an exciting chance to combine your technical expertise with exceptional customer service skills, providing a rewarding and fulfilling career path.
In this position, candidates will enjoy a competitive salary package, comprehensive training, and continuous professional development opportunities. The company prides itself on a supportive work environment, fostering growth and innovation. Employees benefit from a strong team culture, excellent career progression prospects, and the chance to work with cutting-edge automotive technology.
The role involves assisting customers with their technical queries related to car parts, ensuring they receive accurate and timely information. Candidates will be responsible for identifying and recommending suitable parts, processing orders, and providing after-sales support'
The ability to build and maintain strong customer relationships is crucial, as is the capacity to handle complex technical issues with confidence and clarity.
Ideal candidates will have a background in automotive mechanics or a related field, coupled with a strong understanding of car parts and their functions.
Previous experience in a customer service role is highly desirable, as is the ability to communicate technical information effectively to a non-technical audience. Proficiency in using computer systems and databases is essential, as is a keen eye for detail and excellent problem-solving skills.
Candidates should demonstrate a proactive approach, with the ability to work both independently and as part of a team. Strong organisational skills and the ability to manage multiple tasks simultaneously are also important. A genuine passion for the automotive industry and a commitment to delivering exceptional customer service will set candidates apart.
This role is ideal for those looking to advance their career in the automotive sector while making a tangible impact on customer satisfaction. Apply now to become a valued member of a forward-thinking company dedicated to excellence in the automotive industry!