The Commercial & Revenue Team contributes to the generation of high levels of income through re-sales and other homeowner and commercial services, to support re-investment in Development to achieve our ambition to provide further homes for those with the greatest need.
We are seeking an organised and proactive Internal Project Coordinator to join our team.
This role requires a highly organised individual with excellent communication skills and the ability to work well under pressure.
The ideal candidate will be responsible for outlining project objectives, participating in project meetings, and ensuring that all aspects of the project are progressing on schedule and within budget.
You'll review both rent and service charge accounts contacting customers either by telephone or digital platforms to identify why they have not paid their charges and offer them appropriate support and advice to enable them to do so.
Here at Stonewater, an exciting opportunity has arisen for an Income Officer to join us and provide our customers, across all tenures to include social rented and homeowners, with the right support to manage their rent and service charge payments.
You'll ask questions to -find underlying issues and make our customers feel supported, all whilst ensuring they are clear on what action they need to take to find solutions to their debt issues.