Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Key Responsibilities
Provide technical assistance and support to customers via phone, email, and chat channels.
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Key Responsibilities
Provide technical assistance and support to customers via phone, email, and chat channels.
You will work as part of a team servicing products to provide the business and its customers with technical support nationwide.
You will accurately diagnose and remedy reported faults whilst always maintaining a professional and positive attitude.
General
This is a fantastic opportunity to join a rapidly expanding company with great values and opportunities for progression in the future as they grow further.
Account Support Specialist required to work for one of the UK and Europe's No1 Cloud-based Telematic providers.
Business is booming and the Account Support Specialistis at the heart of it by supporting some of their key customers in their daily interaction with the business.
Assist Key Account Manager with administrative duties such as scheduling meetings, preparing reports and organising documentation.
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.