The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
We are seeking an experienced Deskside Support Engineer to join our in Guernsey.
General
The successful candidate will provide on-site technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization on a contract basis.
This role requires a proactive and customer-focused individual with extensive knowledge of IT infrastructure, networking, and system administration.
The suitable Technical Media Broadcasting Support Engineer will be assisting the team with Rollouts, Migrations and general technical support across broadcasting media systems.
The Support Engineer will have extensive Playout support experience including being the technical bridge when it comes to Linear and Non Linear channel operations and resolving any issues.
My media broadcasting client based in West London are urgently looking for a Technical Media Engineer to join the team on an initial 9 month contract for this Outside IR35 position.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Document fixes for use by others within a knowledge base system.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
We are seeking a skilled IT Engineer to assist with the management and data collection of lab devices across three key locations.
This role involves overseeing around 2,000 lab devices, with a target of collecting data from approximately 65 devices per week (or around 11 devices per day).