We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday - 38 hours per week
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
We are looking for a Repairs & Maintenance Manager to join our Cambridge based client on an initial 6-month assignment.
As the Repairs & Maintenance Manager, a key element of your role is the provision of a customer focussed approach, a primary touch point of which relates to the effective delivery of repairs and maintenance in support of in-situ tenants.
Your role will be to strengthen the repairs and contract management function to deliver an improved customer experience.
To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers.
Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs.
To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments.
Provide professional surveying services and project management, particularly those involving structural, dimensional and topographical surveys and design solutions, to the City Council's stock of dwellings, buildings and land managed by Landlord Services.
Plan, monitor and control all aspects of the programme, seeking best practice, ideas and innovation and ensuring they are applied to the project.
Ensure work carried out is of the highest quality and achieves value for money.