As a Care Coordinator, you will offer support and interaction to clients and clinicians within the organization, while exceeding our client's aspirations by going the extra mile to deliver quality service.
Job Scope
We are looking to recruit a Care Coordinator to join us at one of the brands of Catalyst Care Group - Unique Community Services.
The role of the Care Coordinator primarily involves office-based responsibilities during the initial 6-month period, followed by the prospect of transitioning into a hybrid work arrangement.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.