Posted by Hays Specialist Recruitment Limited • £25K/yr to £28K/yr
Job Description
We are looking for a motivated and customer-focused Service Desk Analyst to join our IT team.
The successful candidate will be the first point of contact for all IT-related issues and will play a crucial role in ensuring the smooth operation of our IT services.
Key Responsibilities
Provide first-line support to end-users via phone, email, and chat.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
Posted by Randstad Construction & Property • £23K/yr to £28K/yr
I am looking for a Service Desk Analyst to be based out of their regional office in Cheltenham.
As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability.
Any issues that cannot be resolved, will be escalated to the appropriate support team within the department to resolve.
Posted by Blue Arrow Newcastle • £12.16/hr to £12.26/hr
We have an exciting opportunity for a Service Desk Analyst to join an established higher education IT support specialist that provides 24/7/365 seamless customer focused service; across voice, chat and email.
Are you looking for a new role where you can combine your IT technical skills with your high level of customer care?
This role offers the perfect work/life balance with a hybrid working model.
Posted by Michael Page Technology • £24K/yr to £28K/yr
Join a fast-growing IT team in the Professional Services sector, providing 1st line customer support, troubleshooting, and project work with modern technologies like Windows 11, Active Directory, and Office 365.
Our client in professional services business, based in Manchester City Centre, our client operates nationally across the UK with over 100 offices spread out nationwide.
This Manchester-based role offers professional development opportunities, a competitive salary, and a comprehensive benefits package, including healthcare, pension, and flexible working arrangements.