Our rapidly growing engineering client is seeking a dynamic, hands-on and technically astute IT/Technical Support Engineer to provide 1st.
As IT and Technical Support Engineer, you will provide desk-side support to end-users, addressing questions, problems and tasks related to systems software and hardware.
2nd and some 3rd Line desktop support also well as maintain, configure and troubleshoot other IT related issues, including hardware, software, networks and pcs/laptops.
The Software Developer, working within the Applications Team, is a key player in supporting the Business Processes Strategy: thriving for excellence, driving a culture of harmonisation & continuous improvement, and adding value to the Business.
Documenting the scope and rules applicable to those systems, providing, and ensuring a consistent approach to change to support the systems' integrity acting as the advisor and custodian of the process quality & standards throughout, working closely with all key stakeholders whilst maintaining a high degree of customer satisfaction.
The role will act as the primary contact for a set of dedicated applications, being accountable for the application lifecycle, including governance, maintenance, development, support, and control.
Responsible for managing the procurement process for Engineering Solutions and BRUSH Group HO (total spend approx.
£17m per annum), ensuring the business can deliver on operational commitments through effective management of subcontractors and suppliers.
Identify opportunities for cost savings, optimize value, and implement new contracts where necessary to enhance operational efficiency and financial performance.