Posted by Northgate Vehicle Hire • £45K/yr to £50K/yr
We're looking for an experienced and forward-thinking Senior Operations Manager to oversee our Hire Contact Centre and take charge of delivering outstanding service across multiple functions, including OneRental, Customer Services, PCN Management, and Data Administration.
As a key member of the team you will be responsible for overseeing the daily operation, ensuring the seamless integration of systems, processes, and people to meet and exceed Key Performance Indicators and Service Level Agreements.
Are you a seasoned Operations Manager with a passion for driving customer excellence and leading diverse teams?
An incredible opportunity has arisen for a legal secretary to join a vibrant and dynamic corporate and commercial team.
In this role, you'll provide essential administrative and secretarial support to partners and fee earners, making a tangible impact on the firm's success.
Key Responsibilities
Managing correspondence and documentation using the case management system.