Lead and develop a high-performing team: manage, mentor and inspire the retention team.
General
"We are looking for an experienced individual to lead in delivering exceptional experiences that enhance the organisation's members satisfaction, loyalty and retention, while streamlining operations in the delivery of our 3-year strategy"
My client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services.
You will have implemented retention strategies, have strong data analytical skills and excellent communication skills.
The successful candidate will have worked in Customer Success, Customer Retention or similar for 5 years, with at least 2 years management experience.
Hybrid working (3 days in office), great benefits which include 25 days holiday (growing to 28 with length of service) and opportunity to buy or sell 5 days a year, after probation healthcare, pension, season ticket loan.
We are on a mission to bring all the empty properties back to the community through property guardianship - a sustainable and affordable solution for empty buildings.
We protect empty properties by placing working professionals from local communities into vacant properties.
We are Global Guardians, UK's leading Property Guardianship Company.
We are on a mission to bring all the empty properties back to the community through property guardianship - a sustainable and affordable solution for empty buildings.
We protect empty properties by placing working professionals from local communities into vacant properties.
We are Global Guardians, UK's leading Property Guardianship Company.
Flexible workspace solutions provider require an experienced Client Experience Manager to join their team.
The Client Experience Manager will lead and manage your team in hosting an outstanding client experience, driving first and lasting impressions and setting the highest quality industry led standards, in your building.
Salary up to £45,000 plus fantastic benefits including company bonus, 25 days holiday, raising to 28 days, your birthday off and an enhanced occupational healthcare package.
Posted by Australasian Recruitment Company • £25K/yr to £30K/yr
As a key part of the recruitment team, you'll connect recruiters, candidates, and clients, manage administrative and candidate-facing tasks to ensure a seamless experience for all parties.
At this company, candidate care is central to everything they do.
An amazing opportunity to work for an industry-leading recruitment agency ranked as the number one support agency in London!
Posted by Hawk 3 Talent Solutions • £48K/yr to £53K/yr
This is a multi-location contract.
Primarily responsible for an allocated cluster of customer sites and based at one, you will be responsible for the consistent, safe, and profitable service delivery of all IFM services to those sites and providing mutual support to business managers in other clusters / regions / contracts as needed.
The Regional Facilities Manager will be responsible for managing all aspects of the transformation and profitable operation of an integrated facilities management service contract.
The Property Manager may, in cases of a large portfolio, have an assistant property manager to work alongside them and should endeavour to develop the individual's skills for succession management.
The Property Manager is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates.
This role will be the direct interface with the Client/Freeholder and Leaseholders within their portfolio.