As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
Posted by TRIDENT HEALTHCARE SOLUTIONS LIMITED • £25/hr to £35/hr
Demonstrable ability to meet the Trust Values
We are currently recruiting Band 6 and Band 7 Speech and Langauge Therapists for a NHS Client.
Trident Healthcare Solutions are a specalist healthcare recruitment company looking to speak with HCPC registered Speech and Langauge Therapists (SLT / SALT) .
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
With a passion for transforming lives through education, we aim to provide exceptional learning experiences and empower individuals to achieve their full potential.
PET-Xi have a commitment to safeguarding and promoting the welfare of children, young people, and Adults at Risk.
PET-Xi Training is a leading provider of high-quality vocational training and educational services.