Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
JOB ROLE PURPOSE
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
Posted by Hays Specialist Recruitment Limited • £45K/yr
Your new company
A specialist healthcare provider based in the North West, who provides support to vulnerable children and adults.
They offer a holistic approach, including personal care, health and well-being, and emotional support, empowering individuals to define the independent lives they want and take positive steps toward achieving them.
We require an experienced Deputy Team Manager within our UASC (Unaccompanied Asylum Seeking Children) Service to effectively support the Team Manager and Social Work team.
The candidate must have a proven track record as a Deputy Team Manager in Safeguarding/Permanence, and be confident in the application of all legal proceedings and legal frameworks, with a robust understanding of young people's whole journey through the care system.
Team : UASC (Unaccompanied Asylum Seeking Children)
An experienced Deputy Team Manager is required in Fostering Families and Friends Assessment Service, and the successful candidate must have proven track record in Fostering, and previously worked as a Deputy Team Manager.
The role will include supporting the Team Manager to manage a diversely skilled social work team, supporting and promoting good quality practice and performance.
The postholder will support a high-performance culture within the team, with consistent good practice across the team.
Pertemps are recruiting for a qualified and experienced Deputy Team Manager to join the Unaccompanied Asylum-Seeking Children Service.
They will actively support the team manager in decision making, chairing meetings and actively working in partnership with partners/multi-agencies, particularly Housing, Health and Education, to be able to advocate for young people to secure the access to the services that they need.