Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
The core focus is to undertake administrative duties to include accurate processing of member records and financial records to ensure data quality is maintained.
JOB ROLE PURPOSE
To support the provision of a cost effective, customer focussed Pension Service.
Posted by Remedy Recruitment Group • £550/day to £690/day
The post holder is the lead and responsible person for all statutory duties, obligations, official standards, and to ensure best practice are met in respects of Gas Servicing, Legionella, Asbestos, Electrical and other key mechanical services.
Posted by Remedy Recruitment Group • £550/day to £650/day
Remedy Recruitment Group are currently seeking an experienced Statutory Compliance and Safety Manager to work within Wirral Council.
The post holder is the lead and responsible person for all statutory duties, obligations, official standards, and to ensure best practice are met in respects of Gas Servicing, Legionella, Asbestos, Electrical and other key mechanical services.
They have accountability for ensuring the safety of colleagues, contractors, and residents for compliance with health & safety legislation and landlord & tenant law relating to asset management.