Overseeing lettings processes from start to finish.
General
We are working with a West London Council who are seeking a proactive Housing Officer (Lettings) to join our housing hub team.
You will play a key role in managing lettings and tenancy-related matters, ensuring smooth on-boarding for new tenants, and supporting our housing managers in providing excellent service.
Our local authority client based in East London are urgently seeking an experienced Housing Officer.
£25.06 an hour umbrella
MAIN PURPOSE OF THE JOB
To assume responsibility for a portfolio of temporary accommodation and its occupants; to ensure providers/ contractors adhere to terms and conditions of the contract and that all accommodation meets Health and Safety standards and Council requirements.
To ensure that licensees in temporary accommodation abide by the conditions of licence paying particular attention to rental payments, ensuring tenant-like conduct and occupation, taking enforcement action in accordance with procedures and referring complex cases to other specialist Teams as directed.
To ensure occupants of temporary accommodation receive appropriate advice on their housing options and support in their efforts to obtain permanent accommodation, referring vulnerable applicants for appropriate support so they can successfully sustain their accommodation.
The role
To assume responsibility for a portfolio of temporary accommodation and its occupants; to ensure providers/ contractors adhere to terms and conditions of the contract and that all accommodation meets Health and Safety standards and Council requirements.
To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries.
To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates.
Ensuring tenants are well cared for, neighbourhoods are clean and safe and resident satisfaction is high.