Customer retention includes calling existing customers for annual renewals.
Due to expansion and increasing sales, we are looking for enthusiastic and self-motivated persons who have a positive can-do attitude with excellent communication skills to join our team.
Our client are leading a leading manufacturer and distributor of specialist medical devices to hospitals and other healthcare institutes in the UK and Europe.
Posted by Macildowie Recruitment and Retention • £13.50/hr
General
My client a top employer in Nottingham is looking to recruit a temporary business support officer at their offices in Arnold.
Duties of the role will include
Assess and triage all enquiries to identify the most appropriate customer service pathway.
To be the first point of contact for all incoming enquires including answering the telephones, proactively managing the joint inbox and log and record enquiries onto the system ensuring an accurate audit trail.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.