Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Document fixes for use by others within a knowledge base system.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Posted by In Technology Group Limited • £25K/yr to £30K/yr
Join Our Team as an IT Support Engineer in Spalding!
We're looking for an enthusiastic IT Support Engineer to join our dynamic team, providing top-notch support for desktop applications and IT systems across all our UK sites.
Are you passionate about IT and ready to take your career to the next level?