Posted by Allegiance Technology • £24K/yr to £32K/yr
Role: IT Support Technician
I am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team.
My client are dedicated to providing high-quality education and a supportive learning environment for its students.
On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician.
As an IT Support Technician, you will provide 1 st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.
Responsibilities
Provide efficient and professional 1st line technical support to end-users.
The client love ITIL and would like someone who is ITIL qualified and has commercial experience.
ITIL IT Service Transition Manager for an excellent MSP, the role is essential in ensuring the seamless transition of services from delivery to operational support.
Posted by OCC Computer Personnel • £30K/yr to £35K/yr
The role is office-based, so you must be able to drive and have access to a vehicle.
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 2nd/3rd Line Support Engineer to join their exciting new 24x7 operations team.
Our client is seeking a 2nd/3rd Engineer with extensive patching experience.
Posted by OCC Computer Personnel • £10K/yr to £45K/yr
General
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 3rd Line Engineer with a strong background in IT support/systems, networks, and infrastructure technologies.
You will play a crucial role in providing advanced technical support and troubleshooting expertise to resolve complex issues escalated from lower support tiers.
Responsibilities
Conduct thorough root cause analysis to identify the underlying causes.
Working for an MSP on exciting projects, looking for an experienced IT Shift Team Lead to spearhead the 24x7 operations shifts.
This pivotal role involves leading a team of 24x7 Support Engineers, ensuring the seamless operation of IT infrastructure round-the-clock.
The Shift Team Lead will be instrumental in managing, guiding, and enhancing the performance of the engineering team, facilitating our mission to become a premier operational hub for the defence and security industry.
We're looking for a Service Desk Team Lead to be at the forefront of their IT support operations, who is passionate about driving excellence and innovation.
The company client partnered with a leading insurance firm that are revolutionising their service and operations with cutting-edge solutions and top-tier service.