Posted by IQ Talent Solutions • £36K/yr to £38K/yr
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
As customer IT Support Advisor, your daily responsibilities will include responding to customer queries, troubleshooting minor technical issues, addressing product-related questions and, overall, delivering a first-class service.
Our client, a long-established, expanding software & technology provider, is seeking a Customer IT Support Advisor to further strengthen their team based in the Black Country region.
As Customer IT Support Advisor, you will be the first point of contact for all customers, delivering exceptional service that ensures they get the most out of our clients' software solution.
Posted by Hays Specialist Recruitment Limited • £350/day
Operations Support Assistant - 350 Inside IR35/Hybrid Working
We are seeking a Operations Support Assistant to join an exciting client's team on a temporary basis.
You will support the client by answering corporate phone lines and triage service requests raised by Internal and External clients.
Key Responsibilities
To ensure that the corporate telephone lines are answered in a professional manner and dealing with the callers request in the most appropriate manner.
As Desktop Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
As Third Line Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
We are looking for an experienced Application Support Analyst to join a dynamic Global IT Business Systems Team.
This home-based role offers the flexibility to work from anywhere in the UK, supporting critical business applications across areas such as Project Management, Finance (primarily Deltek VantagePoint), HR, Learning & Development, and Health & Safety.
You will be responsible for managing and enhancing these key systems, ensuring they meet the needs of the business while driving improvements to the user experience and system performance.
Posted by Get Staffed Online Recruitment Limited • £27K/yr to £29K/yr
A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans.
Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave statutory Bank Holidays birthday off
Must have the right to work in the UK without sponsorship.