We have a fantastic new job opportunity on a busy service desk for an IT Support Technician / Second Line Helpdesk Engineerwho has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills.
IT Support Technician / Second Line Helpdesk Engineer who has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills is required for a busy service desk with a well-established Global Brand based in Egham, Surrey.
This position is officially know within the organisation as an IT Support Officer.
Powertutors is a tutoring agency that specialises in providing tuition to children and young people with Special Educational Needs and Disabilities (SEND) or those requiring alternative provision.
As a small business with big ambitions, we are on a path to expand our reach and impact.
We care deeply about our cause and are after likeminded people who want to make a positive change.
Posted by PLANET RECRUITMENT SERVICES LTD • £30K/yr to £32K/yr
Benefits
A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year.
working with a friendly bunch of people who are passionate about IT but also providing a fantastic service!
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Powertutors is a national tuition agency working primarily with schools and local authorities providing tuition to children and young people with special educational needs and disabilities.
A bit about us..
Our Relationship Case Managers are the first point of contact for clients and are responsible for arranging tuition and are integral to the day-to-day operations of our business.
Our client is seeking to appoint an enthusiastic IT Support Engineer to join their busy and fast paced IT Department working within this successful college group based predominately at their Redhill site with some travel to South Croydon.
You will be Involved in the day-to-day support of the College's IT infrastructure at a 1st/ 2nd line level.
This will include but not limited to server and desktop operating systems, physical & virtual infrastructure, Storage, IT hardware, networks, data back-ups and disaster recovery.