Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide group wide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.