They are looking for a talented Senior IT Service Desk Analyst to join their existing dynamic team and play a key role in maintaining their IT infrastructure and ensuring our users have the best possible experience.
Pertemps are supporting a forward-thinking organisation based in Coleshill ( Midlands) who due to internal promotion are now looking for a Senior IT Service desk Analyst on a full-time permanent basis.
Role Overview
The Senior Service Desk Analyst is responsible for the day-to-day operations of the Service Desk.
The Junior IT Service Desk Analyst provides day-to-day Service Desk support to the business worldwide.
You will work within the IT Service Desk team and IT Department to support the delivery of a quality IT Service Desk service to defined performance metrics.
You will be responsible for delivering excellent customer service and high levels of first point of contact resolution in addition to the continual improvement of IT support services from the IT Service Desk to our customers.
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
You will play a key role in providing IT Support across the business.
An exciting opportunity for someone looking to build a career in IT has arisen to join a global organisation based in High Wycombe.
An enthusiastic team player, who can work towards ensuring customers, internal and external have the best experience possible using the company's products and services.
Posted by Additional Resources Ltd • £28K/yr to £30K/yr
An opportunity has arisen for a1st / 2nd Support Analyst with2 years' experience in a similar IT support or Service Desk role to join a leading independent IT support provider.
In this role, you will be responsible for providing 1st / 2nd line IT support to their clients.
Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading law firm in Camden.
In this role you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve issues for employees in a timely manner, and contribute to the team by providing an excellent IT support service.
Experience required
12 months experience in a similar 1st line IT support role.