Posted by Randstad Technologies • £35K/yr to £40K/yr
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
Agenda Partnership are working with a Hertford based client who are seeking an experienced and dedicated Customer Support Administrator to join their team on a full time, permanent basis.
The Customer Support Administrator will be responsible for providing outstanding customer service to new and existing customers.
Day to day responsibilities include
Being the first point of contract for all customer enquires via phone and email.
Posted by Nigel Frank International • £35K/yr to £45K/yr
This is a brilliant opportunityfor an experienced Support Engineer to act as the main point of contact for support, responsible for troubleshooting hardware and software issues and assisting with system maintenance to ensure efficient solving of incidents and ticket requests, providing comprehensive IT Support to internal and external users.
Nigel Frank are working with a well established organisation, based in St Albans, assisting their search for an IT Support Specialist to join the team.
This is a brilliant opportunity to work in a fast-paced, varied and challenging environment that offers the successful candidate to upskill in Data Extraction, Transformation and Loading.
We are looking for an outstanding customer service administrator to join this close knit team to cover the day to day duties in the customer service and sales office at a high level.
The office is fast paced and sees high volumes of calls and orders so you need to remain calm with meticulous attention to detail
You will be a friendly, confident person who works well under pressure, can find solutions to problems and can think on your feet.
Posted by Mission 4 Recruitment Ltd • £24K/yr to £26K/yr
We are looking for an outstanding customer service administrator to join this close knit team to cover the day to day duties in the customer service and sales office at a high level.
The office is fast paced and sees high volumes of calls and orders so you need to remain calm with meticulous attention to detail
You will be a friendly, confident person who works well under pressure, can find solutions to problems and can think on your feet.
My client is recruiting for a Sales Support Administrator, where you'll play a key role in supporting their sales operations and ensuring our customers receive top-notch service.
Are you a proactive, customer-focused individual looking to make an impact in a dynamic team environment?
This is an exciting opportunity to grow your skills and be an integral part of their success story.
The Customer Experience (CX) team focus on the service customers receive post sale, your new role as National Performance Coordinator is to support Samsung's repair partners with continuous improvement, training, service levels and repairs.
Your mission will be to build strong internal and external relationships their our repair partner network, supporting their continuous improvement, implementing change and uplifting performance.
ARE YOU THE ONE
At Samsung UK, the Customer Experience team is the go-to squad for all things customer support, covering a wide range of products and services.