Posted by Harnham - Data & Analytics Recruitment • £40K/yr to £45K/yr
This is a great opportunity to work with a leading renowned British retailer hiring for a Loyalty Analyst to take the lead on a variety of customer analytics projects!
CCP are delighted to be supporting an expanding independent organisation with the appointment of a Real Time Analyst on a full-time basis.
You will play a crucial role as part the Resourcing Planning team, monitoring service levels and site performance within the omni channel contact centre.
You will be responsible for maximising performance and efficiency, demonstrating initiative and strong decision-making skills.
This is an opportunity to shape the long term strategy and roadmap for CRO, you'll be the sole contributor working on conversion pages, ensuring peak performance and maximum return.
I'm supporting a technology business with their onward journey towards improving customer conversion.
You'll be super inquisitive and be continuously looking for opportunities and instigating changes on the conversion pages.
Thorough understanding of business change processes and transformation.
General
Over the last 2 years my client has initiated a large change programme that covers process, people and technology to support natural growth however this role focusses on growth through acquisitions.