Respond to incoming client communications, ensuring timely follow-up as required.
Responding to client enquiries on all incoming channels which include telephone, email, secure messages, and live chat, always ensuring the highest possible levels of client service.
General
Our client who is a UK Investment management company are looking to add a Client Services Consultant to their digital channels team on a 12 month fixed term contract initially on a full time basis.
Our client are an independent, not-for-profit organisation that resolve any financial disputes which a business and a consumer have been unable to solve themselves.
We are supporting our client in hiring several Investigators to join their team.
They make decisions that feel fair to both sides and if they decide someone has been treated unfairly, they have the legal powers to put things right.
Our client, a leading UK-based financial services group, is seeking an enthusiastic and hardworking Assistant Manager - Regulatory Reporting & Analyst to join their team in Edinburgh on an initial 3-month contract.
The successful candidate will work a minimum of 2 days in the Edinburgh offices and the remaining time remotely.
This is a fantastic opportunity to contribute to their purpose of Helping Britain Prosper and be part of shaping finance as a force for good.