We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Hours per week: Monday to Friday - 40 hours per week
Corporate Reception Client Services Account Manager - Central London - £45,000 excellent benefits
You will be working for a leading Corporate Reception provider managing their prestigious client accounts within an impressive portfolio covering the whole of London.
An exciting opportunity has arisen for a Client Services focused individual to join my client's team in the heart of London.
You will develop a high-performance supply chain for FM services, will ensure that we can deliver for our residents' day to day, respond quickly to emergencies and grow our portfolio sustainably.
This role is a dual-purpose role that seeks to ensure that our staff and contracted partners perform for the benefit of our residents and that our buildings perform to benefit of the environment, which then ultimately benefits our clients.
You will be involved with new projects, ensuring the site team have the information they require to run efficiently from day one.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.