The Operational Support Officer (OSO) role is the first point of contact delivering a professional and high quality customer service working collaboratively with the Monitoring Centre and Field Teams in order to meet all agreed targets and deadlines.
We're looking for a Operational Support Officer to join our fantastic team.
If you have a keen eye for detail and a desire to make a difference in the lives of others, we want to hear from you!
Our client is seeking a highly motivated and detail-oriented Triage and Research Officer to join their team.
Are you looking for an exciting opportunity to make a real difference in improving customer experience?
As a Triage and Research Officer, you will play a crucial role in ensuring that customer complaints and information requests are processed efficiently and effectively.
As a Resolution and Response Team Officer, you will be responsible for managing a variety of cases and requests, ensuring high-quality and efficient customer responses.
Are you a skilled problem-solver with a passion for delivering exceptional customer service?
Your role will involve interacting with key stakeholders to ensure accurate and professional responses, as well as contributing to the smooth resolution of cases.