Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.
If you have previous experience working in a call centre, then great.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
Please note this is a part time role: Wednesday 12:15 - 17:30, Thursday and Friday 08:30 - 17:00
We are pleased to announce that a vacancy has arisen for a Customer Experience Assistant to join our state-of-the-art Innovation Centre in the heart of Stockport Town Centre.
Merseyway Innovation Centre (MIC) has been developed by Stockport Metropolitan Borough Council and will join the network of innovation spaces managed by Oxford Innovation Space.
We are dedicated to providing top-notch customer service and support to our clients, and we are currently looking for enthusiastic Customer Service / Renewal Agents to join us.
Join our dynamic team as a leading company in the finance industry, located in the heart of Manchester City Centre.
Posted by The Portfolio Group • £23K/yr to £25K/yr
We are looking for an experienced Customer service administrator to join the team, providing excellent customer care to clients and all associated administration.
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally.
As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.
The role will support our call centre's by implementing coaching interventions that drive individual and team performance across the group, in delivering an outstanding service to our internal customers.
Travel is an essential part of this role, so being flexible to travel to various locations is a must.
With an informed approach, consulting with key stakeholders to clearly identify training needs and formulating a planned approach to improve capability and deliver an enhanced business performance.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.